With the steady increase of state agencies requiring fingerprint-based background checks, we’ve assembled a directory of frequently asked questions in regard to the LiveScan fingerprinting process.
What is LiveScan fingerprinting?
Live scan fingerprinting refers to both the technique and the technology used to capture fingerprints electronically, without the need for the more traditional method of ink and paper.
LiveScan fingerprinting provides an automated service for criminal history background checks that may be required as a condition of employment, licensing, certification, adoptions or volunteering.
What do I need to bring with me to my fingerprinting appointment?
1.) You will need to bring the ORI number for the agency that has originated the fingerprint-based background check request. 2.) A valid photo identification. (i.e. driver’s license or ID card, passport, military identification). An out-of-state identification is acceptable as long as it is still valid.
What is an ORI number?
The ORI number, or Originating Agency Identifier, identifies the agency that has originated a request. It is an alpha-numeric code assigned to an authorized agency and once inputted into the LiveScan system, it determines where the results of the background check will be sent. Please be advised that we will not provide or look up any ORI numbers in our office. If you need to obtain your ORI number, please contact the agency that has told you that you must undergo a fingerprint-based background check.
What are the fees associated with LiveScan fingerprinting?
The fees vary depending on the reason for fingerprinting. The fee is usually comprised of an FDLE submission fee, an FBI submission fee and a provider rolling fee. All appropriate fees are listed during scheduling process.
What forms of payment do you accept?
Payment is due at the time of fingerprinting. We accept cash or credit/debit cards with Visa, MasterCard, Discover and American Express logo. Please be advised that we DO NOT accept checks.
What if my requesting agency requires photo submission at the time of fingerprinting?
Some state agencies now require photo submission during fingerprinting. If that is the case, we have a small photo studio in our office and will take the photo during the fingerprinting appointment. There will be an additional photo capture fee included in your fingerprinting fee. If you are required to have a photo submitted at time of fingerprinting, please refrain from wearing hats or heavy makeup to your appointment.
How long before the requesting agency receives my results?
Most results are available within 72 hours of transmission. For security and privacy reasons, MacData Background Screening does not have access to the results of your background check.
What do I do if my fingerprints were rejected?
Rarely fingerprints get rejected; however, there are a number of reasons fingerprint submissions can be rejected. The most common reason is lack of fingerprint ridge detail. This can be caused by professions that work with corrosive or abrasive materials such as cleaning materials, stone work, etc. Another factor may be age. As a person ages, sometimes fingerprint detail is lost. Approximately 1-5% of the general population is affected by this issue. If an applicant’s fingerprints are rejected on this basis, MacData Background Screening will re-take the applicant’s fingerprints at no additional cost. You will receive a letter of rejection from your requesting agency, containing a TCN (Transaction Control Reference) number that is necessary for resubmission. You will need to bring this letter with you to your appointment.
Can you please send the results of my background check to another agency (or person)?
No. When you are fingerprinted, the record is submitted with the ORI you provided. That number indicates which agency is authorized to receive the results of your background check. The FDLE and FBI conduct the criminal history record check and send the results directly to the authorized agency. MacData Background Screening never has access to the results of your background check. If another agency or company is requiring you to complete a background check, you’ll need to register using the new ORI and complete the fingerprinting process for the new requestor.
We have a large group of people that need to be fingerprinted at the same time, are you mobile?
Mobile services are available for groups of 10 or more within Volusia and Flagler counties. For smaller groups, there is a nominal travel fee. Contact our office for more information.
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